Revitalizing Financial Literacy: IHA’s Blended Credit Café Workshop

June 4, 2024

Revitalizing Financial Literacy: IHA’s Blended Credit Café Workshop

Since 2016, Interfaith Housing Alliance (IHA) has been empowering community members through the Credit Café, a program designed to enhance financial literacy and credit management. The Credit Café offers a comprehensive approach, blending education with strategic credit goal setting to help participants improve, maintain, or enhance their credit scores while reducing overall debt burdens.

Initially, the program operated entirely in person. However, the COVID-19 pandemic in spring 2020 forced IHA to pivot to a virtual format. After a brief hiatus, the Credit Café relaunched online in July 2020. The virtual workshop was structured in three phases to provide a more in-depth and supportive virtual experience:

1. Educational Workshop: This initial phase consists of a one-hour group session offered multiple times each month throughout the year. Participants explore a wide range of topics covering the fundamentals of credit mechanisms and best practices for credit upkeep.

2. Personalized Credit Report Review: Following the group workshop, participants engage in a tailored 30-minute one-on-one session with an advisor, conducted virtually via Zoom within one week of the group session. During this session, advisors help participants understand their credit reports and set credit-related goals aligned with their future financial aspirations. Each participant receives a complimentary copy of their tri-merged credit report, freshly pulled on the day of the event to ensure the most current information for this individualized meeting.

3. Continued Support: The Credit Café Workshop provides ongoing assistance beyond the initial workshop. The advisor remains accessible for follow-ups via email, phone, or text ensuring participants have the resources to sustain their credit journey and monitor progress. Participants are invited back for a follow-up advising session 6 months after their initial credit review to receive an updated credit report and review progress.


Over the past year, Lacy Allen, the Credit Café Program Manager, has introduced a blended option, combining in-person group workshops with virtual personalized credit report reviews. This hybrid approach caters to those who thrive better in an in-person setting while maintaining the convenience and efficiency of virtual consultations.


The blended option was first introduced with the Housing Authority of the City of Frederick at their Lucas Village Community Room. Partnering with local organizations has proven beneficial in multiple ways: reducing administrative work for IHA, increasing participant numbers, and providing trusted local contacts to assist with registration and reminders.


Following the success of the initial blended workshops, other organizations such as CORE, the Arc of Frederick County, Brunswick Public Library, C. Burr Artz Public Library, and IHA apartment/townhome communities have adopted this model. This approach allows more organizations to bring the educational portion of the Credit Café directly to their clients or staff.



If you or your organization have a group of individuals who could benefit from learning about credit in an in-person setting, reach out to Lacy Allen at lames@interfaithhousing.org or text 301-818-5606 to explore how the blended Credit Café Workshop can work for you!

Join us in promoting financial empowerment and stability through the Credit Café Workshop, now more accessible than ever!

March 3, 2025
Gary Free grew up in Brunswick, MD. The first time he saw the Residences at Railroad Square, he knew he would love to live in the apartments. Now all he can think to himself is, “I am living here!” Gary said the day he signed his lease he was so happy! He has a picture hanging in his apartment that says, “You’re Home.” Gary looks at it often and says to himself, “I am!” He finally feels at peace. Gary feels his home is nice! He also feels one of the ways of living at Residences of Railroad Square is that he now has everything he ever wanted, asked for and needed. The only thing he feels is a concern is that most of the time he gets lonely. His goal is to try to meet people. He says, “I’m a very friendly person.” Gary says his experience living at the Residences at Railroad Square has been rather good. If he has any concerns he can talk to the office staff. He feels it can’t get any better than this!
By Crystal Thomas March 3, 2025
With excitement and anticipation, I watched the groundbreaking on June 29, 2023, with my assistant Vickie and IHA’s Supportive Services coordinator, Sandi. By the middle of September 2023 concrete walls were being set up. We watched as the roof was completed; then the windows and doors were installed. We impatiently waited for the day we received permission to see the inside of the Residences of Railroad Square property. Finally, on September 25, 2024, we had the privilege to tour the inside of this beautiful property. On the weekend of September 27, 2024, the IHA property management team along with the CEO Jodie, held a two-day in-person application event. The owners of First Stop Brunswick generously donated their space at 2. E. Baltimore Street. That lease up kick off generated 56 applications. Over the next three months, ninety more applications were submitted. Each applicant came with their own story which stirred our hearts. No matter how different their stories may have been, they all had the same wish, a place to call home for Christmas! On November 5, 2024, the first resident signed their lease and on December 23, 2024, the last empty unit was filled! Not only were we able to fulfill these residents' Christmas wishes but it also filled our hearts with joy!
March 3, 2025
In November 2024, IHA was awarded a $20,000 grant from Delaplaine Foundation, Inc. This grant supports IHA’s three workshop series: Credit Café ; Financial Freedom Bootcamp ; and Ready, Set, Go… Home! In Credit Café, participants work specifically on improving their credit. Financial Freedom Bootcamp builds critical foundational skills for financial success. Ready, Set, Go… Home! walks participants through the entire homebuying process from start to finish. IHA also received a $1,574.37 designated grant from The PNC Homeownership Fund of The Community Foundation of Frederick County. These pass-through funds will directly support low- to moderate-income (LMI) households in achieving homeownership in Frederick County. In December 2024, IHA was awarded a $29,498 grant from the Maryland Affordable Housing Trust (MAHT). MAHT is administered by the Maryland Department of Housing and Community Development (DHCD) through the Division of Neighborhood Revitalization. This grant program is a valuable resource for the advancement of affordable housing initiatives and will provide operational assistance to IHA’s affordable multifamily community in Cumberland, MD. In January 2025, IHA was awarded a $2,500 grant by The Natelli Communities Charitable Fund of The Community Foundation of Frederick County. These unrestricted funds will support IHA’s work across the multiple counties served by our programs and affordable rental communities.
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