Building Strong Communities: The Impact of Supportive Services

Jodie Ostoich • March 7, 2024

IHA is committed to building strong communities. One way we do this is by offering supportive services to tenants in our communities. Below are two success stories directly from our supportive services staff. 

April McLaurin, Supportive Services Coordinator, Franklin County, PA Properties 

Working with a senior resident after the passing of her spouse as a service support coordinator is why I enjoy what I do by providing so much more than resources. The resident was at a low point in her life, and I was able to help her navigate those challenges that come by providing our services. With this situation not only were we able to offer much needed emotion support but many other resources. We aided with calls, public assistance benefits, rental/utility resources along with food and in home care. Being able to provide her with this help allowed her time to grieve properly for her own health while being able to attend to much needed business. The result is the resident being financially stable again while living each day knowing she has the support of our staff. This tenant is grateful for our services and support and is happy to remind us of this often. 

 


Sandra Delph, Supportive Services Coordinator, Frederick & Carroll Counties, MD

I have a senior resident that recently had some major health issues. The resident’s sister contacted me, with the resident’s permission, to discuss her needs and get some resources that may help her sister. We discussed the possibility of getting her a life alert in case of an emergency because the resident lives alone. The sister did get her one. The resident now attends an adult day program twice a week as well. I have weekly contact with the resident to check up on her as well as to find out if there are any other resources or needs that she may need. The sister will also reach out to me if she has a concern or questions.

Gary Free resident at Residences at Railroad Square Apartments

March 3, 2025
Gary Free grew up in Brunswick, MD. The first time he saw the Residences at Railroad Square, he knew he would love to live in the apartments. Now all he can think to himself is, “I am living here!” Gary said the day he signed his lease he was so happy! He has a picture hanging in his apartment that says, “You’re Home.” Gary looks at it often and says to himself, “I am!” He finally feels at peace. Gary feels his home is nice! He also feels one of the ways of living at Residences of Railroad Square is that he now has everything he ever wanted, asked for and needed. The only thing he feels is a concern is that most of the time he gets lonely. His goal is to try to meet people. He says, “I’m a very friendly person.” Gary says his experience living at the Residences at Railroad Square has been rather good. If he has any concerns he can talk to the office staff. He feels it can’t get any better than this!

Lease-up of Residence of Railroad Square

By Crystal Thomas • March 3, 2025
With excitement and anticipation, I watched the groundbreaking on June 29, 2023, with my assistant Vickie and IHA’s Supportive Services coordinator, Sandi. By the middle of September 2023 concrete walls were being set up. We watched as the roof was completed; then the windows and doors were installed. We impatiently waited for the day we received permission to see the inside of the Residences of Railroad Square property. Finally, on September 25, 2024, we had the privilege to tour the inside of this beautiful property. On the weekend of September 27, 2024, the IHA property management team along with the CEO Jodie, held a two-day in-person application event. The owners of First Stop Brunswick generously donated their space at 2. E. Baltimore Street. That lease up kick off generated 56 applications. Over the next three months, ninety more applications were submitted. Each applicant came with their own story which stirred our hearts. No matter how different their stories may have been, they all had the same wish, a place to call home for Christmas! On November 5, 2024, the first resident signed their lease and on December 23, 2024, the last empty unit was filled! Not only were we able to fulfill these residents' Christmas wishes but it also filled our hearts with joy!

Interfaith Housing Alliance (IHA) is proud to announce 4 funding awards received this quarter from community partners.

March 3, 2025
In November 2024, IHA was awarded a $20,000 grant from Delaplaine Foundation, Inc. This grant supports IHA’s three workshop series: Credit Café ; Financial Freedom Bootcamp ; and Ready, Set, Go… Home! In Credit Café, participants work specifically on improving their credit. Financial Freedom Bootcamp builds critical foundational skills for financial success. Ready, Set, Go… Home! walks participants through the entire homebuying process from start to finish. IHA also received a $1,574.37 designated grant from The PNC Homeownership Fund of The Community Foundation of Frederick County. These pass-through funds will directly support low- to moderate-income (LMI) households in achieving homeownership in Frederick County. In December 2024, IHA was awarded a $29,498 grant from the Maryland Affordable Housing Trust (MAHT). MAHT is administered by the Maryland Department of Housing and Community Development (DHCD) through the Division of Neighborhood Revitalization. This grant program is a valuable resource for the advancement of affordable housing initiatives and will provide operational assistance to IHA’s affordable multifamily community in Cumberland, MD. In January 2025, IHA was awarded a $2,500 grant by The Natelli Communities Charitable Fund of The Community Foundation of Frederick County. These unrestricted funds will support IHA’s work across the multiple counties served by our programs and affordable rental communities.
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